Top 10 Most Popular FAQ`s
Frequently Asked Questions.
Do you offer a free consultation?
Absolutely. The customer journey begins with a free, no commitment, no pressure one (1) hour consultation. We will use the scheduled timeslot to intro each other and understand the business requirements for your project.
Are you registered contractor/corporate business?
100%. EJS (edilsonjsilva.com) is a registered Canadian business, adhering to all provincial and federal legislations.
How do you invoice?
I will provide estimates, proposals, timesheets/logs, collaboration tools and invoices for all projects. All accessible, securely 24/7 at your convenience.
What methods of payment do you accept?
Do you offer payment terms?
EJS (edilsonjsilva.com) offers a variety of convenient payment options, including monthly, and quarterly payment options for some integrated business services.
What happens if I select the wrong package?
Mistakes happen! No worries! I will make the necessary adjustments to ensure a smooth transition to the correct and desired package.
Can you run online marketing campaigns for us?
Absolutely. I have managed thousands of marketing campaigns. From Search Engine Optimization, AdWords, Social Media (Facebook, Instagram, Twitter, Pinterest etc.)
Do you offer on-going help/support with our new site?
The old adage, of "set and forget it", might have proven true for static websites in the fossil era of web design and development. Dynamic web sites, applications require on going support and maintenance.
If I have questions, where can I find answers?
Please don't hesitate to reach out and contact me, should you have any additional questions. I will do my best reply promptly.
What happens to my data if I cancel?
Privacy is top priority for all my clients. In compliance with GDPR regulations -- access and complete removal of certain information as required by the local and national laws.
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